For BioTrack-integrated Canix customers who have needed to contact support to re-open/fix issues with your closed harvests, you'll be happy to know we've added support to be able to re-open a closed harvest, so you can make any changes to errors, and then close the harvest without needing to contact Canix Customer Support!

This is available from Harvests -> Overview -> Inactive (select a finished harvest) -> Actions -> "Re-Open Harvest(s)"

Beginning on December 01, 2025, new item categories will be available for flower & bud, kief, and shake/trim items in Metrc Oklahoma Accounts:

Used for final form packages

Used for harvest batches and bulk processing

Flower and Buds → Flower and Buds bulk

Kief → Kief bulk

Shake/Trim → Shake/Trim bulk

Shake/Trim (by Strain) → Shake/Trim (by Strain)

We've added support in UI Tables and use in Labels for the following cannabinoids to include field/value:

Required States (where mg/serving is required):

This is available in all Metrc-Integrated Accounts, and uses their value directly from their API.

For all other states and Canix account types, this value is calculated by Canix.

Empowering retailers and buyers to shop and order through Canix

Today we’re releasing the Retailer Account Suite, giving retailers and buyers their own secure Canix accounts so they can independently explore brands, view products, and place orders directly through the Canix Marketplace.

The marketplace can be accessed via: https://marketplace.canix.com/.

If a Retailer or Buyer you work with has not signed up yet, they can do so here: https://marketplace.canix.com/signup.

This new functionality is covered in depth in this help center guide: https://help.canix.com/hc/en-us/articles/39382045302164-Canix-Marketplace-Guide-for-Retailers-Buyers.

: if you want to continue to place internal orders (as a Sales Representative for example), copy the URL of your shop in the marketplace tab!

With the Retailer Account Suite, retailers can now:

This launch brings true self-service shopping to the Canix ecosystem while setting the stage for deeper collaboration tools between brands, distributors, and retailers. The Retailer Account Suite is available starting today.

New York Metrc now requires operators to identify whether a package is a Finished Good, and Canix has you covered. We’ve added a simple Finished Good toggle to all package creation flows for New York facilities, along with clear visibility across the app.

This help center article walks through the functionality in detail!

This update ensures New York operators stay compliant with evolving Metrc requirements, reduces manual rework, and makes it easier to identify Finished Goods throughout your workflows.

Available now for all New York Metrc customers.

Managing vendor information just got a whole lot easier. Our new Vendor Uploader in the Facility Data Uploaders lets you import and update vendor records in bulk using a clean, standardized CSV—saving time while improving data accuracy across purchasing, inventory, and reporting.

With built-in validation for required fields, country/state combinations, formats, and reference data, you can trust that every vendor uploaded meets your organization’s data standards. No more messy spreadsheets or manual entry.

What’s new:

Whether you're onboarding hundreds of vendors or making routine updates, this streamlined upload flow ensures clean, reliable vendor data from day one.

Start importing vendors with confidence today.

Managing large Customer lists just got faster, cleaner, and more reliable. The Customer Bulk Uploader is now live in Canix, giving facilities a powerful way to create and update Customers at scale—no more manual spreadsheets or one-by-one edits.

Check out this help center guide for more details!

This upgrade replaces the old Customer uploader and brings a Migration-Helper-style experience to Customer management—saving time, reducing errors, and keeping your data clean.

Customers who use the Canix Bulk Data Uploaders will be happy to learn we've implemented improvements about how we handle and present errors.

Previously, you would receive no errors while using the upload modal UI, but then the upload would fail afterwards (one-by-one, rather than altogether). To resolve this, we're now parsing the entire upload file, and evaluating each line, and reporting back the full list of errors that must be resolved PRIOR to submitting the upload.

Let us know if this saves you time or improves your user experience while using any of the Canix Bulk Data Uploaders.

We've released an improved feature on Canix -> Admin -> Facility Data -> Items to include the ability to save Custom Views, in addition to the existing default views:

This feature operates like all other Custom Views in Canix:

Tell us if you like this new feature on Items, and if not, what we could do better, please!

Many customers were asking for a "Notes" field on Canix NCI Products, and we've delivered this improvement for your convenience.

Where can you view NCI Product's "Notes"?