We have added the "Activity History" capability to the following objects:

Data will be backfilled to January 1, 2026.

The Sales Order Activity History will track every action that impacted an order, who did it, and when it occurred.

Actions like Updating Sales Order Status, Recording Payments, Updating Line items, and (much, much) more are tracked on the Activity History.

It can also be downloaded to CSV and filtered for action, user, or date.

Canix is adding action tracking for orders all the way from 01/01/2026.

The Canix mobile app now supports:

There has also been major design updates on the mobile app.

Mistakes happen. Now fixing them doesn’t require a support ticket.

For BioTrack Florida facilities, Canix introduces an Undo Conversion action—a safe, auditable way to reverse inventory conversions directly from the Packages table when nothing downstream has changed.

You now have tighter control over how is allocated.

With Enforce Trade Sample Allocation Rules enabled (default), trade sample packages are only auto-allocated to Retailer Sample / Promo line items, while non–trade sample inventory stays with standard line items. This prevents accidental depletion or misuse of regulated sample inventory.

Prefer full flexibility? Turn the setting off to allow all packages—trade sample or not—to be allocated across any line item.

Facility Management Settings

For Metrc facilities, is now available as a configurable, per-package field on key documents, giving teams clearer traceability as inventory moves through fulfillment, sales, and invoicing.

Florida BioTrack facilities can now void Lab Sample packages directly from the Packages list, including in bulk. The new Void Lab Sample action appears only when all selected packages are Lab Samples and the user has the appropriate permission.

Review selected packages in a clear confirmation modal (Tag, Item, Weight, Location), remove any with a single click, and confirm to void. Canix securely submits the request to BioTrack Florida and updates each package based on success or failure—no all-or-nothing rollbacks.

This update adds a dedicated Void Lab Sample permission (defaulted to Edit for existing roles) and delivers a faster, safer, and fully compliant workflow for Florida operators.

BioTrack-integrated Florida operators can now safely reverse a package that was marked Finished in error—directly in Canix.

The new Un-Finish Package action gives authorized users a permissioned, auditable way to move a package out of the Finished state without support intervention. This reduces operational delays, lowers compliance risk, and keeps corrections fully traceable.

Built for accuracy, compliance, and speed—so teams can fix errors without friction.

Redistribute proportionally across outputs has been added as a separate action to all inputs (both cannabis and non-cannabis).

This allows for easy redistribution for one item when needed, and supports redistribution in Processing Job states without a Processing Job adjustment!

We’ve added Auto-Accept Retailers to the marketplace.

New retailer accounts are now reviewed automatically using AI to quickly verify background details and confirm accuracy. If everything checks out, the account is approved instantly—no manual review, no delays.

Result: faster onboarding, cleaner data, and a more reliable marketplace from day one.