Previously, Canix limited you to a single contact per customer, making it challenging to manage complex B2B relationships where multiple stakeholders are involved. Now, with our new Multiple Contacts per Customer feature, you can capture and organize all your customer contacts in one place.

This enhancement ensures you never lose track of important customer relationships and can route communications to the right person every time. Whether you're dealing with procurement managers, billing departments, or multiple decision-makers, you now have the flexibility to manage these relationships effectively within Canix.

Creating child packages just got easier and more reliable. When you select “Use Same Item”, the expiration date from the parent package is automatically applied to all child packages. No more manual entry, no more errors.

We’ve made it easier for customers to see what’s available at a glance.

Previously, users had to click into each product card to check availability, slowing down browsing and ordering. Now, with the new Show Availability on Product Cards setting, customers can view product availability directly from the Shop’s main page.

This update streamlines browsing, improves transparency, and helps customers move faster from discovery to purchase.

Use the setting in Shop Configuration today to get this enabled!

We’ve made Pick Lists more flexible and consistent to save you time and reduce errors.

Why it matters:

These updates keep Pick Lists accurate, professional, and aligned with the rest of your sales documents.

Managing products just got easier. You can now delete outdated or incorrect products directly from the Product Catalog. This new option helps reduce clutter, prevents mistakes during selection, and ensures your team works with the right product list every time.

When you delete a product:

With this update, you can keep your catalog streamlined and error-free, while still maintaining full auditability.

We’ve streamlined how you view your BOMs. Previously, the Facility column defaulted to “no selection,” showing BOMs across all facilities, even though BOMs can’t be shared or duplicated across facilities.

Now, the table automatically filters to the facility you’re currently working in, so you see only the relevant BOMs right away. Less noise, faster workflows, and cleaner visibility.

We’ve streamlined waste tracking to better match Metrc’s Processing Job workflow. Instead of logging waste as an output during the run, you can now enter waste directly when finishing a processing job—right alongside your outputs.

This update eliminates extra steps and keeps your Canix workflow fully aligned with Metrc, saving time and reducing errors.

We’ve eliminated the headache of duplicate data entry and mismatched records.

The Individual Unit Weight and Individual Units per Case fields now sync intelligently between Items and their linked Products. This means:

Metrc-required Item fields remain untouched to ensure compliance.

The result: smoother workflows, fewer mistakes, and less time wasted on data entry.

Tired of customers seeing items they can’t buy? You now have the option to automatically hide products with zero available quantity from your Shop and PDF menus.

With the new “Hide out-of-stock products” setting in Shop Configuration, unavailable products are removed from view and reappear automatically when inventory is replenished. This helps reduce buyer frustration, keeps your menus clean, and ensures customers only see what’s truly available.

You can now enable a setting in the QBO integration page to include the original Canix item name in the Description field on QBO invoices. This ensures invoices show both the accounting product group (e.g. Flower) and the specific item delivered (e.g. Blue Dream 1/8th Pre-Roll), improving clarity for customers while preserving accounting categorization.