You can now tailor Sales Order statuses in Canix to match your internal workflows—without compromising inventory accuracy.
Custom Sales Order Statuses let you define your own status names and colors while mapping each one to a core Canix Sales Order status. This means your team sees familiar terminology in the UI, while Canix continues to deterministically manage inventory, ordered quantities, and downstream reporting.
Why it matters
- Align Canix with your real-world sales processes and terminology
- Maintain predictable, system-controlled inventory behavior
- Support multiple custom workflows without introducing ambiguity
How it works
Each custom status is explicitly mapped to a Canix status (e.g., Created, Confirmed, Fulfilled). The custom status controls presentation; the mapped Canix status controls behavior.
Available now under
Admin > Custom Phases > Sales Order Statuses
, following the same patterns you already use for Custom Package Statuses.More flexibility for your team. The same reliability for your data.