You can now set a Maximum Allowed Outstanding Balance to control credit exposure at both the facility and customer level. When enabled, Canix automatically prevents new internal sales orders from being created once a customer exceeds the configured balance threshold.
How it works
  • Configure a maximum outstanding balance at the Facility level, with optional overrides per Customer.
  • If a customer’s outstanding balance exceeds the limit:
  • The Create button is disabled in the Canix app and Internal Shop.
  • Clear messaging explains why the order cannot be created.
  • Backend validation ensures the restriction cannot be bypassed.
  • Marketplace buyer–initiated orders are unaffected and continue as usual.
Why it matters
  • Enforce consistent credit policies.
  • Reduce financial risk without disrupting Marketplace sales.
  • Apply controls only where you need them—internal order creation.
This setting is optional, easy to configure, and defaults to current behavior when left unset.
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