What's New in This Release
Discount Account Configuration (CNX-949) [NEW]
  • Facilities can now select a specific QuickBooks account for discount postings
  • Navigate to
    Integrations > QuickBooks Online > Settings
    to configure
  • If no account is selected, discounts automatically post to "Discounts Given" (QBO default discounts account)
Credit Memo Sync (Canix → QuickBooks) [NEW]
  • Return-based credit memos
    - create credit memos from packages marked as returned in Canix
  • Automatic linking
    - credit memos link to the original QuickBooks invoice
  • Partial returns
    - return any quantity; only the returned amount is credited
  • Multiple returns
    - all returned items on an order combine into one credit memo
  • Additional returns
    - if more items are returned later, create another credit memo (only new returns are included)
  • Return reasons
    - flow through to QuickBooks line item descriptions
  • Duplicate prevention
    - the same returned package cannot be credited twice
Payment Sync (Bidirectional)
  • Pull payment status
    from QuickBooks to update Canix sales orders [NEW]
  • Real-time updates
    via QuickBooks webhooks when payments are recorded [NEW]
  • Status tracking
    - see Paid, Partial, Unpaid, or Overpaid status on sales orders [NEW]
  • Split payment support
    - a single QuickBooks payment can apply to multiple invoices [NEW]
  • Payment deletion sync
    - if a payment is deleted in QuickBooks, it's removed from Canix [NEW]
Settings & Configuration
  • Custom discount account
    - select which QuickBooks account receives discount postings [NEW]
  • Facility-level authentication
    - connect different QuickBooks companies to different facilities [NEW]